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en:software:tim:faq_mail [2018/09/26 10:26] Julian Le |
en:software:tim:faq_mail [2021/07/01 09:52] (current) |
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===== Is there an entry in your mail queue? ===== | ===== Is there an entry in your mail queue? ===== | ||
- | Please check if there is an entry for the intended e-mail in the mail queue. The mail queues can be viewed in the admin-client under the tab labeled **e-mail queue** (see [[:play|Screenshot]]). [[{{:software:tim:email_queue.jpg|email_queue.jpg}}]] If the mail queue contains an entry for the mail that was to be sent, continue adn check the next step. If there is no entry in the mail queue, please contact our support team. | + | Please check if there is an entry for the intended e-mail in the mail queue. The mail queues can be viewed in the admin-client under the tab labeled **e-mail queue** (see [[:play|Screenshot]]). [[{{:software:tim:email_queue.jpg|email_queue.jpg}}]] If the mail queue contains an entry for the mail that was to be sent, continue and check the next step. If there is no entry in the mail queue, please contact our support team. |
- | <note tip> Allow the column **Error Report** in the tabe to be viewable. If an error occurs while sending a message, this will be shown in the **Error Report** column. Instructions on how to make the column visible can be found in the [[:en:software:tim:configure_columns|table column configurations]].</note> | + | <note tip> Allow the column **Error Report** in the table to be viewable. If an error occurs while sending a message, this will be shown in the **Error Report** column. Instructions on how to make the column visible can be found in the [[:en:software:tim:configure_columns|table column configurations]].</note> |
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