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It is possible to edit e-mails send by T!M which for example are meant to inform about the assignment of new tasks. The actual text of an e-mail may be changed. To do this, the file tim.properties has to be opened with a text processing program. You can find this file located in the following directory:
...\server\default\deploy\loom.ear\config
All e-mails may be sent either as a normal text or as HTML-mails.
Via the menu item Notification Mails e-mails can be edited informing about the completion of tasks.
Via this menu item e-mails can be edited informing about archived instances:
Via this menu item e-mails can be edited informing about AdHoc tasks:
Via this menu item texts of e-mails can be edited which assign a new task to an employee:
The content of e-mails which are sent by the system as reminders for unfinished tasks can similarly be edited:
E-mails which inform about the escalation of a process are also editable:
It is possible to use certain key words within the text of e-mails. These key words will then be replaced by a corresponding variable.
HTML-Taskmails can be used to edit the content of an e-mail. For example, pictures can be included in addition to the possibility to embed simple links within the text. In contrast, this option would not be possible to implement with ordinary Taskmails. To enable these kind of functionalities in a HTML-mail the parameter of the Taskmail text has to start with the following value:
<html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"></head><body>
For example:
taskmail-text=<html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"></head><body>You have received a new task: ${taskName} <br/> in the process: ${processDefinitionName}. <br/> \nn\nGo directly to the task: <a href="${taskLink}">${taskName}</a></body></html>
An individualized subject heading and text for each e-mail can be implemented with each definition and/or node.
The corresponding entry in the file tim.properties would then look like this:
taskmail-text-prozessdefinitionsname-nodename-with-spacecharacter=The text in the mail is referring to a specific node within a certain process taskmail-subject-prozessdefinitionsname-nodename-with-spacecharacter=You have been assigned the task ${taskName} within the process ${processInstanceName}
If possible, an individual text will be specifically dedicated to a specific node with each taskmail. In case that this is not possible, a search for an e-mail will be conducted for the process definition. Finally, if this text is also not available, then the standardized text will be used.
The following is an example of an individualized e-mail text for each process definition:
taskmail-text-processdefinitionname-with-spacecharacter=This is the text for the task of the process definition PROCESSDEFINITIONNAME taskmail-subject-prozessdefinitionname-with-spacecharacter=The task ${taskName} in the process ${processInstanceName} has been assigned
To enable the functionality Taskmails for individual users the option “Prefer to receive messages by e-mail” can be activated in the user profile. This setting is also available to be used within the entire system by accessing the client profile.